Basecamp: My Cloud Collaboration Toolbox
As one of two administrators, I use Basecamp to support professional, personal and volunteer projects. The range of projects that I've …
Starting at $15 per month per user
View PricingOverview
What is Basecamp?
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
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Popular Features
- Task Management (117)4.949%
- Team Collaboration (117)4.343%
- Document Management (109)3.838%
- Resource Management (98)3.838%
Reviewer Pros & Cons
Author, Analyst, Editor, Researcher
Self Employed (Information Services, 1-10 employees)
Pricing
Basecamp Business
$99
Cloud
Per Month [Unlimited Users]
Basecamp Personal
Free
Cloud
Limited Capabilities
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $15 per month per user
Product Demos
Basecamp Demo
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Garmin Basecamp demo - Part III
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Garmin Basecamp demo - Part II
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Basecamp - 2-minute Demo
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Garmin Basecamp demo - Part I
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Basecamp Project Management Review
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Basecamp?
Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.
Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.
Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.
Basecamp Integrations
Basecamp Competitors
Basecamp Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
Basecamp starts at $15.
Reviewers rate Quotes/estimates highest, with a score of 8.3.
The most common users of Basecamp are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Based on user reviews, here are the three most common recommendations for Basecamp:
-
Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.
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Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.
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Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.
Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.
Attribute Ratings
Reviews
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January 10, 2024
Basecamp: My Cloud Collaboration Toolbox
As one of two administrators, I use Basecamp to support professional, personal and volunteer projects. The range of projects that I've used Basecamp for are: - Multiple book writing projects; - Research projects; - Volunteer organization development projects and - Side gig/income stream development projects.
- Task management
- Collaboration with colleagues
- Discussion of relevant issues
- Cloud storage of data/files
- Kanban board
- To-do lists and reminders
- Search content of ALL file types
- Video collaboration
January 04, 2023
BaseCamp Review
I've enjoyed using Basecamp a lot. I've worked on a lot of projects with this software, and it's proven crucial for project management. Real-time communication has been remarkably effective. It was exceptional because of the app integration. I can automate my Basecamp tasks utilizing well-known integration services that are compatible with Basecamp.
- Communication
- Project Management.
- Task management.
- Check Ins.
- Showing the activity status of team members.
- Can't download files effectively on mobile phone.
Score 7 out of 10
Vetted Review
Verified User
Basecamp helps keep projects on track and organized so you are agile and can respond quickly, which is essential in public relations. Basecamp allows visibility company-wide so it is easy to see where projects are in the process and where files are located. You are also able to share items with clients so you are not duplicating work. You can set up auto-reminders to make sure you aren't missing a weekly activity and it alerts you when a comment is made in a project you are invested in.
- Organization
- Alerts
- Collaboration
- Project visibility
- Showing timelines visually which would allow you to see if a project is on track
- I would love to be able to have projects under teams
- It would be great to be able to have a card from an external team in the deck from an internal team instead of having to log into both separately
June 02, 2022
My Favourite Project Management Software
There are many things that I like about Basecamp but two features are my favourite, one is task assignment:- like in to-do's you can assign task to a person, set deadline, add instructions about the task moreover it proivde option to attach files if required. The second feature is its campfire, you can directly talk with your team over Basecamp it's like messaging you don't have to switch to any other tool for chat.
- Task Assignment
- Track Workflow
- Upload documents over cloud
- Everything is fantastic, no need for improvement.
July 14, 2021
Set up your Basecamp and climb to new heights!
Basecamp is used as a central hub for project management, task routing and a general Kanban board type production schedule. We utilize Basecamp for document storage and archiving as well as group coordination and conversation thread management. We have specialized, dedicated threads stored for onboarding, process controls, and process improvement that all new employees review and adjust during their onboarding phase. This solves many business problems for us at once.
- Document storage
- Task management
- Message boards
- MS Office integration (outside of Project Buddy)
- More intuitive permissions controls
June 18, 2021
Great tool for those who want visibility in projects, and need to organize work and docs
We use Basecamp across our team to manage all of our projects, workflows and to manage our outside vendors and partners. It is our day-to-day project management system which allows us to keep our remote team on the same page and on track with project deadlines.
- Project Cards allow for nice organization
- Team Collaboration/Views
- Good way to organize docs/files
- Doesn't offer high level views of all projects
- Would love it it was able to show entire company/team workflow
- You have to make all changes by project cards, which adds extra work rather than global changes
June 17, 2021
Better options out there (for us at least)
We used Basecamp as the project management software of choice from a vendor tasked with the migration/development of our new website. All communication was to be funneled through the app along with any files and assets needed. To my knowledge, no one else on campus is using it. We were using it as a PM tool with a third-party vendor.
- Easy to get started
- easy to add/onboard team members
- web/mobile access
- Horrible user experience
- Messy chat threads
- Was hard to find what the vendor was referencing at times--was the file I need in the messy thread, the files tab, or somewhere else?
Basecamp is being used as our main center for project management, tasks management, SOP's and some communication. It replaced a few tools for us and let us be more focused on doing the right work while using fewer tools and communication avenues. We used it for our entire organization and our different areas of responsibility.
- It does simple project management and organization really well.
- The daily questions and reminders kept our team engaged and updated.
- It saved us money each month with their single tiered price.
- I wish it had nested tasks lists.
- We had a lot of small projects and the list got really long. There wasn't a great way to sort or organized them.
- There were times when we found that we had too much going on in a single project and wished there was more organizational options to sort better. We had to change a little how we thought about larger projects and break them down into smaller ones.
We use Basecamp to communicate with our offshore development team for our digital learning platform. It is only used by our digital learning team to communicate with this specific vendor. No other department or team in our organization uses it. We use it to discuss new features for the platform in depth, in order to keep the user stories on our development tracking platform cleaner and less cluttered. It is a great way to keep in touch with the dev team on more complicated features that will span multiple sprints, and to work out strategies for how to build and deliver those features.
- Provides a consolidated feed of recent activity (messages posted, discussion threads, sprint planning and recap posts, etc.).
- Provides email updates on what has been happening on the board, with the option to not email you during non-work hours.
- Allows for both synchronous and asynchronous discussions, which is great for working with offshore teams.
- Does not allow for information to be automatically ported over (via API or similar) to our user story tracking platform.
- Doesn't provide an easy way to search for file or image attachments that were added in various discussion threads.
- Unclear how or why some files are accessible via the Docs & Files tab, and some aren't.
My team used Basecamp as a task management tool to track our projects and progress. It was also used to communicate with an external vendor and keep all of our collaboration in one place. With each thread, we can pick and choose who to include and attach documents and links as needed.
- Basecamp has a user friendly interface that's quite straightforward and intuitive
- Basecamp allows organization by "projects" and "discussions" so everything is easy to find if you label things
- Basecamp sends an email for every new post or reply so that you get notified for updates in the platform
- When selecting and uploading files, there isn't an option to drag and drop
- To my knowledge, there isn't an option to include a link as an anchor text. It will be the entire URL that's being displayed if you insert a link
April 14, 2021
A project management tool that streamlines our process
We currently use Basecamp only in our department, though we've recommended it to other departments on campus. Basecamp is great for organizing all of our project details, comps, and final files - as long as everyone agrees to use it in the same way. With large projects it can get to be overwhelming, so it's recommended to plan out how you want to organize your files, overview, milestones etc.
- Communication. Since it sends you emails as well as gives you a notification in the top bar when you're needed, it's easy to stay on track with comments and feedback.
- File sharing. It supports a lot of different file types, so when referencing a file you can see it right on basecamp without having to download it on your computer first.
- Organization. With large projects it can get overwhelming with lots of comments, comps, and feedback. But with some planning and the use of the Project Activity timeline, it's easy to stay on track.
- High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
- Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
- Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Basecamp was implemented as a project management software to improve coordination, accountability, and file exchange between events, brand/communications, and fundraising teams. Individuals and distinct teams also were encouraged to explore Basecamp as a to-do/personal project management software to keep track of deadlines and workflows. This was the first attempt at an org-wide project management software.
- To-Do lists
- Collaboration
- Accountability
- Privacy controls
- Mobile app/desktop app syncing
- Cost
- Relational deadlines and workflows
- Calendar-view project management
- Design
- Prioritization
I use Basecamp as a project organization system that is used by myself and some other coworkers. We use it to create and assign tasks, input descriptions and due dates, attach files, etc. We can keep up with the status of the tasks together, get email notifications about when the tasks are updated or come due, etc. They are grouped into different projects for each client so we can keep things organized, but we each have our own personal dashboard that shows tasks that are due soon across all projects. It is used across the whole company as well as some external contractors so we can coordinate marketing efforts, development efforts, design efforts, etc. If we didn't use Basecamp, we would not be as organized and accountable for the projects and tasks we're working on.
- The interface is beautiful and intuitive
- It is very easy to see what tasks you need to work on
- Coordination between other users is simple and effective
- I'd like to see some other visual representation of tasks, like a Kanban board
- The calendar-based report of tasks would be helpful but it was too crowded
- Recurring templates were a pain to use (e.g., if you want the same tasks every month)
March 04, 2021
Basecamp is all the Buzz!
Score 10 out of 10
Vetted Review
Verified User
I use Basecamp to connect with donors, members, and others especially leading up to a meeting or event. A couple of us use this in our department. It allows us to easily communicate updates for events, meetings and to market our events easily to groups. We are able to quickly share information and have a discussion about our upcoming meetings. It is a great way to create buzz about focus groups and other donor and member opportunities.
- Unlimited users and projects. It's great for multiple purposes and it allows you to receive a free two month trial without providing a credit card and it gives you access to every tool and feature unlike many other softwares.
- User friendly. It's a simple design and you don't need to worry about losing information as it auto saves everything. You are able to retrieve any deleted files for about a month. The mobile apps are great and Basecamp allows you to make a to do list.
- Customer support is efficient even though they don't provide the level of support other software does, they are quick to respond to emails and questions.
- It's great at allowing you to have a detailed discussion with a group, advertise an upcoming event and easily provide updates. They send email communications when there is an update in a group you are in however you could filter and opt out of this feature.
- Unable to customize your interface. You are unable to insert a logo or change features like color schemes.
- It's limited in features. It's great for task management and communication. There needs to be more reporting and budgeting.
- To do items are unable to be set to recurring, i wish there were more in depth features for customization. There's a lack of a traditional calendar view.
December 10, 2019
Communicate easily using Basecamp
We have a Ceridian Dayforce user group that is being administered via Basecamp. I am a part of the group and it is only being used to facilitate communication with the group members. Basecamp is a good tool that integrates information from all questions initiated. It is a good repository of past information.
- Easy to add new users and access user information.
- Easy to integrate with email.
- Data is organized well in Basecamp, by new discussions, calendar, projects etc.
- Base camp is good for communicating with other users but not apt for project management.
- It lacks advanced features in project management like milestones, and schedule charts.
- Many reports or files can be stored within the system and accessed easily. But it is difficult to filter files by document type.
November 27, 2019
Basecamp, where everything happens under one roof
It is being used by an organization to oversee a sales team's activities within a new construction condo project. It helps the director follow up with teh sales team and ensure that they complete their tasks when it comes to contract and document signatures.
- Shareable documents as a reference tool
- History of each file or project
- Creation of new sections for specific projects
- Rearranging already uploaded documents within Basecamp without having to delete and upload again
- Limiting permissions
- Correcting or editing attached documents
November 19, 2019
Decent Application but Could Use Some Improvements
We have clients with multiple locations that require inspections, work, and reports. We started using Basecamp to keep track of the progress and status of each of these different locations. Basecamp allows us to create individual task lists, schedules, to-dos and upload specific files for each location to help organize our projects. Since Basecamp is an online application, we are able to use the program from anywhere without having to log onto our servers. This has allowed our remote employees to collaborate and manage projects while out in the field, increasing our overall company productivity.
- Allows for a central location to manage multiple projects without having to log onto a VPN or company server.
- Create schedules and task lists for a project, as well as help organize documents that are associated with that project.
- It's a little clunky to use and doesn't always fit what our company needs, but it works for now.
- Wish there was a way to turn off email notifications for when a user is added to a new project so our employees do not feel like they are getting spammed whenever a new folder is created.
Basecamp was used to communicate and track a project when we were working with another development team from an outsourced company.
- Easy and simple to use
- Find all project-related info, communications, tasks and files in one place
- Easy to collaborate or discuss with teams who are not in the same office
- Free to use
- Getting updates is easy and documented
- The discussion thread can become cluttered
- Unable to sort the discussion thread messages by time, etc.
- Unable to track/link a task with time
October 02, 2019
Use Basecamp if you want a no-fuss, streamlined project management tool (and make sure to check out their take on Agile!)
Basecamp is used by a very small portion of our team. This project management tool is the application of choice for our mobile developer team who work remotely. It helps us communicate with them in a space that they are used to, thus streamlining how we manage tasks, bugs and projects with them.
- Very simple interface anyone can use
- Inexpensive if you have a huge team or want to use it for multiple clients
- An amazing founding company story and vision
- Can't do the advanced things you can in other project management tools
- Not the best at forecasting or measuring how many resources your teams have
- Not as strong if you use it for everything (e.g., file storage and messaging)
October 01, 2019
To accomplish your mission, you need a good Basecamp.
Basecamp was the organizing system for all of our client work. Each client had their own folder in Basecamp, and each folder was shared between the team members involved with that client. Very organized. It brings together everyone involved with a single project, while always keeping each project in its own distinct silo.
- Basecamp makes it easier to stay organized when you have a large number of concurrent projects, each with its own associated team and needs.
- Streamlines communication about projects by keeping specific teams of people grouped together as needed, and keeping all project-related files in one go-to location.
- Gives each project it's own distinct space, preventing clutter and other confusion between projects.
- I do wonder if Basecamp could be better integrated with other software. We often had to resort to keeping important links in text files in Basecamp folders. I don't know what the obvious improvement is, but that wasn't always ideal.
- I also wonder if the email notifications could be cleaned up a bit. I remember getting large numbers of email notifications, and you just become numb to them after a while, nullifying the intended effect. If there was a way to lump the notifications into a summary, thereby reducing the overall number of emails, that probably would have been better.
September 23, 2019
Basecamp helped us reach the top!
Basecamp is being used by our Marketing and Admissions departments to communicate with our outside marketing firm. The platform has allowed us to share files and respond across multiple members of our team. Basecamp addresses the challenge of sharing large amounts of data and content in a format that is easy to access.
- Provides an email thread that is easy to navigate.
- Allows users to communicate without having to send multiple emails.
- Provides a means to share large files.
- I would love the calendar to be synced to Outlook (please forgive if this is a feature and I have just not figured out how it works).
September 10, 2019
Basecamp allows us to effectively manage all our projects
Basecamp is being used by the production department. It allows us to manage our projects very effectively. It is a useful collaborative tool for teams, which organizes projects in a simple and effective way. With the implementation of this software it is easy to communicate, share documents, create a calendar, assign responsibilities and monitor the progress of the processes. It allows to obtain results that can be measured in productivity.
- It is easy to implement and it is simple to assign tasks because the interface is excellent.
- It is excellent for creating a work calendar with specific tasks and dividing them according to areas and processes.
- The chat room is effective, to publish information about the organization.
- It is very useful that all conversations, requirements and shared files are stored on the platform.
- It facilitates the monitoring of the work of each professional, something very significant for the internal management of the projects.
- It is a very excellent program to plan projects in an organization, although Their reports regarding time issues are somewhat basic or elementary.
August 26, 2019
Good Project Management Tool on a Budget
We tried out using Basecamp for a little while for our Customer Success Team, mainly during onboarding new customers. There are lots of steps to our onboarding process, so Basecamp allowed us to track the progress of each customer account while also sharing resources that are personalized for their onboarding.
- Basecamp has a very simple and effective product that is easy to navigate and not overwhelming compared to other project management type tools out there.
- Their price point is superior to any other tools out there. You can have unlimited users for just $99 per month and 500 GB of cloud storage.
- Their campfire chat area is a great alternative to emails. This plus to-do lists saved a lot of time in drafting follow up emails and checking in with accounts.
- They have virtually no reporting within the system, which makes it very difficult to figure out how to improve systems and optimize.
- Their integrations feel a bit lacking, especially again with any reporting tools out there.
- The lack of customization has been frustrating at times. For example, there isn't a way to hide whatever you want in a project, so we've had some customers confused about certain sections where we've had to explain to them to just ignore those.
August 10, 2019
A simple to use tool for a marketing team
We use Basecamp for our team projects. It's used by our marketing team and sales team. It allows us to better manage our time and get tasks done in a timely manner.
- Accountability for tasks: it's clear who is responsible for what.
- Team communications: we use Basecamp to communicate so we don't waste time scheduling extra meetings.
- We would love to see more integrations -- we use HubSpot for our marketing activities.
August 09, 2019
Basecamp Is The Core To Success
We use Basecamp internally with team members and external clients. It is being used and has been used company wide as it addresses two key problems that existed before we moved to Basecamp. First is keeping everyone up to date—the information is kept in one place. The second is when someone joins a team or project, Basecamp allows them to catch up without the need to send copies of emails and files as the newcomer can find all the information, discussions and files in one place.
- File sharing
- Notes
- Ability to add or drop members
- Deeper Google Drive integration
- Integration with Slack
- Better search